1. What type of Jewelry do you offer?
Jotyflopay specializes in women’s and men’s jewelry, offering everyday essentials, bold statement pieces, seasonal styles, and timeless designs crafted to elevate your look with confidence.
2. Do you offer international shipping?
Yes, we ship internationally!
We’re excited to bring our fashion collections to customers around the world.
3. How long does shipping take?
We process orders within 1–3 business days. Shipping typically takes 3–7 business days depending on your location. You’ll receive a tracking number as soon as your order ships.
4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details. You can use this link to follow your package until it arrives.
5. What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed, and unused items with original tags. To start a return, please email us at info@jotyflopay.store with your order number and reason for return.
6. What payment methods do you accept?
We accept all major payment options, including:
Visa, MasterCard, American Express, Discover
Apple Pay
Google Pay
Your payment information is encrypted and secure at all times.
7. Can I exchange an item?
Yes, exchanges are accepted for size or color variations, as long as the item is in its original condition. Please contact us to arrange an exchange.
8. What should I do if I receive a damaged or incorrect item?
If you receive a defective or incorrect item, please contact us within 3 days of delivery at info@jotyflopay.store ;with a photo of the item and your order number. We’ll make it right as quickly as possible.
9. Can I cancel or change my order after placing it?
If your order hasn’t been processed yet, we can cancel or make changes. Please contact us as soon as possible at (762) 499-7971 or emai info@jotyflopay.store.
10. How do I contact customer service?
You can reach us anytime by email at info@jotyflopay.store or by phone at
(457) 275-8544 during business hours.
11. Where are you located?
Jotyflopay is based in Atlanta Georgia .Our full address is:
388 Atlanta Ave SE, Atlanta Georgia 30315, United States