Business Name: JOTYFLOPAY LLC
Address: 388 Atlanta Ave SE, Atlanta, GA, 30315, USA
Email: support@jotyflopay.shop
Phone: +1 562-636-7886
1. Order Processing Time
All orders are processed within:
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1–3 business days for in-stock products
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Orders placed on weekends or holidays will be processed the next business day
If there is any delay with your order, we will notify you by email.
2. Shipping Times
Estimated delivery times:
🇺🇸 United States
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Standard Shipping: 5–12 business days
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Express Shipping (if available): 3–7 business days
🌍 International Shipping (if offered)
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Standard Shipping: 10–20 business days
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Express Shipping: 7–12 business days
Delivery times are approximate and may vary due to customs delays, weather conditions, or carrier disruptions.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
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Shipping destination
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Weight and size of the order
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Selected shipping method
Some promotions may include free shipping.
4. Tracking Information
Once your order is shipped, you will receive:
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A shipping confirmation email
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A tracking number (if provided by the carrier)
Tracking updates may take 24–72 hours to appear.
5. Incorrect or Incomplete Address
Please ensure your shipping address is correct before placing your order.
JOTYFLOPAY LLC is not responsible for:
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Failed deliveries due to incorrect addresses
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Loss of packages due to incomplete or inaccurate address information
If a package is returned to us, the customer must pay the reshipment fee.
6. Lost, Delayed, or Stolen Packages
Once an order is shipped, responsibility is transferred to the carrier.
We are not liable for:
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Packages lost by the shipping carrier
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Packages stolen after delivery
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Delays caused by customs or carriers
However, we will help contact the carrier and assist in resolving the issue.
7. Damaged Packages
If your order arrives damaged:
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Contact us within 48 hours
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Provide clear photos of the product + packaging
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We will arrange a replacement or refund
We may contact the carrier for investigation.
8. International Duties & Taxes (If Applicable)
For international shipments:
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Import duties, customs fees, and taxes may apply
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These charges are not included in product prices or shipping costs
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Customers are responsible for any customs-related fees
Failure to pay customs fees may result in the package being returned or destroyed.
9. Delivery Confirmation
A package is considered delivered when the carrier marks it as such.
If delivered but not received:
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Check with neighbors/family
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Contact your local post office/carrier
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Contact us if still not found
We will assist, but cannot guarantee replacement for packages marked as delivered.
10. Order Changes
If you need to modify your order (address, product, quantity):
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Contact us within 12 hours of ordering
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After fulfillment or shipping, no changes can be made
11. Contact Us
For all shipping-related questions:
JOTYFLOPAY LLC
📍 388 Atlanta Ave SE, Atlanta, GA, 30315, USA
📧 support@jotyflopay.shop
📞 +1 562-636-7886